{"id":8606,"date":"2023-12-26T10:04:43","date_gmt":"2023-12-26T10:04:43","guid":{"rendered":"https:\/\/www.historieta.es\/?post_type=product&p=8606"},"modified":"2024-05-03T06:41:15","modified_gmt":"2024-05-03T06:41:15","slug":"a-magia-do-atendimento","status":"publish","type":"product","link":"https:\/\/www.historieta.es\/?product=a-magia-do-atendimento","title":{"rendered":"A magia do atendimento"},"content":{"rendered":"

[et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.20.2″ custom_margin=\u00bb-44px|0px|-44px|0px|true|true\u00bb custom_padding=\u00bb0px|0px|0px|0px|true|true\u00bb collapsed=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_row column_structure=\u00bb2_5,3_5″ _builder_version=\u00bb4.20.2″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb width=\u00bb100%\u00bb custom_margin=\u00bb0px|0px|0px|0px|true|true\u00bb custom_padding=\u00bb0px|0px|0px|0px|true|true\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column type=\u00bb2_5″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_wc_images _builder_version=\u00bb4.20.2″ box_shadow_style=\u00bbpreset1″ global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][\/et_pb_wc_images][\/et_pb_column][et_pb_column type=\u00bb3_5″ _builder_version=\u00bb4.20.2″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_tabs _builder_version=\u00bb4.20.2″ _module_preset=\u00bbdefault\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb sticky_enabled=\u00bb0″][et_pb_tab title=\u00bbDatos\u00bb _builder_version=\u00bb4.20.2″ _module_preset=\u00bbdefault\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb sticky_enabled=\u00bb0″]<\/p>\n

Autor: Lee Cockerell<\/p>\n

Editorial: Benvur\u00e1<\/p>\n

Ciudad: S\u00e3o Jos\u00e9 dos Campos<\/p>\n

Pa\u00eds: Brasil<\/p>\n

Tama\u00f1o: 13,6×20,8<\/p>\n

P\u00e1ginas: 216<\/p>\n

A\u00f1o: 2013<\/p>\n

Dep\u00f3sito legal:<\/p>\n

ISBN: 978-8502204812<\/p>\n

IDIOMA: Portugu\u00e9s
<\/strong><\/p>\n

[\/et_pb_tab][et_pb_tab title=\u00bbDescripci\u00f3n\u00bb _builder_version=\u00bb4.20.2″ _module_preset=\u00bbdefault\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb sticky_enabled=\u00bb0″]<\/p>\n

Misturando sabedoria e hist\u00f3rias interessantes, Lee Cockerell revela o que aprendeu em seus mais de 40 anos de experi\u00eancia no setor hoteleiro e de entretenimento atendendo clientes com tamanha efici\u00eancia e criatividade. O resultado em sua empresa ser\u00e1 clientes encantados e resultados financeiros que tamb\u00e9m encantar\u00e3o a todos, pois, no fim das contas, o sucesso nos neg\u00f3cios depende de conquistar e manter os clientes. Esses princ\u00edpios simples e profundos t\u00eam se provado eficazes em corpora\u00e7\u00f5es multinacionais como a Disney e em pequenas lojas; em produtos de alta tecnologia e em produtos b\u00e1sicos; em corpora\u00e7\u00f5es centen\u00e1rias e em novas startups. Al\u00e9m disso, possui tamb\u00e9m um valor inestim\u00e1vel em todos os n\u00edveis de uma empresa, desde os gestores respons\u00e1veis pela contrata\u00e7\u00e3o e treinamento de funcion\u00e1rios, bem como pela elabora\u00e7\u00e3o das pol\u00edticas e procedimentos, at\u00e9 o pessoal da linha de frente que lida diretamente com os clientes. Repleto de conselhos que podem ser aplicados tanto em empresa f\u00edsicas quanto virtuais, este \u00e9 um guia essencial para qualquer pessoa que queira atingir a excel\u00eancia no atendimento.
Editora<\/p>\n

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Lee Cockerell, Benvir\u00e1, S\u00e3o Jos\u00e9 dos Campos, Brasil, Portugu\u00e9s, Disney<\/p>\n","protected":false},"featured_media":8607,"template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"product_brand":[],"product_cat":[31,54,47],"product_tag":[],"class_list":["post-8606","product","type-product","status-publish","has-post-thumbnail","product_cat-libros","product_cat-tema-animacion-y-anime","product_cat-tema-cine-y-comics","first","instock","shipping-taxable","product-type-simple"],"yoast_head":"\nA magia do atendimento<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.historieta.es\/?product=a-magia-do-atendimento\" \/>\n<meta property=\"og:locale\" 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