{"id":8523,"date":"2023-12-12T07:31:55","date_gmt":"2023-12-12T07:31:55","guid":{"rendered":"https:\/\/www.historieta.es\/?post_type=product&p=8523"},"modified":"2024-05-03T06:56:15","modified_gmt":"2024-05-03T06:56:15","slug":"os-segredos-da-disney-para-encantar-e-fidelizar-seus-clientes","status":"publish","type":"product","link":"https:\/\/www.historieta.es\/?product=os-segredos-da-disney-para-encantar-e-fidelizar-seus-clientes","title":{"rendered":"Os segredos da Disney para encantar e fidelizar seus clientes"},"content":{"rendered":"

[et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.20.2″ custom_margin=\u00bb-44px|0px|-44px|0px|true|true\u00bb custom_padding=\u00bb0px|0px|0px|0px|true|true\u00bb collapsed=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_row column_structure=\u00bb2_5,3_5″ _builder_version=\u00bb4.20.2″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb width=\u00bb100%\u00bb custom_margin=\u00bb0px|0px|0px|0px|true|true\u00bb custom_padding=\u00bb0px|0px|0px|0px|true|true\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column type=\u00bb2_5″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_wc_images _builder_version=\u00bb4.20.2″ box_shadow_style=\u00bbpreset1″ global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][\/et_pb_wc_images][\/et_pb_column][et_pb_column type=\u00bb3_5″ _builder_version=\u00bb4.20.2″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_tabs _builder_version=\u00bb4.20.2″ _module_preset=\u00bbdefault\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb sticky_enabled=\u00bb0″][et_pb_tab title=\u00bbDatos\u00bb _builder_version=\u00bb4.20.2″ _module_preset=\u00bbdefault\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb sticky_enabled=\u00bb0″]<\/p>\n

Autor: Dan Cockerell<\/p>\n

Editorial: Buzz<\/p>\n

Ciudad: Sao Paulo<\/p>\n

Pa\u00eds: Brasil<\/p>\n

Tama\u00f1o: 16×23<\/p>\n

P\u00e1ginas: 240<\/p>\n

A\u00f1o: 2021<\/p>\n

Dep\u00f3sito legal:<\/p>\n

ISBN: 978-6586077735<\/p>\n

IDIOMA: Portugu\u00e9s
<\/strong><\/p>\n

[\/et_pb_tab][et_pb_tab title=\u00bbDescripci\u00f3n\u00bb _builder_version=\u00bb4.20.2″ _module_preset=\u00bbdefault\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb sticky_enabled=\u00bb0″]<\/p>\n

\u201cOs segredos da Disney para encantar e fidelizar seus clientes oferece insights e perspectivas raramente encontradas em livros que abordam lideran\u00e7a, gest\u00e3o e cultura organizacional. As li\u00e7\u00f5es e aprendizados reais representam uma cole\u00e7\u00e3o repleta de ferramentas que podem beneficiar cada uma das \u00e1reas de uma organiza\u00e7\u00e3o.\u201d Karl Holz – Ex-presidente da Disney Cruise Line \u00abO sonho de qualquer empresa \u00e9 se tornar um objeto de desejo de seus clientes, capaz de entregar uma experi\u00eancia \u00fanica, e, por que n\u00e3o, m\u00e1gica. A Disney, por meio de seu modelo de gest\u00e3o de pessoas e capacidade de inovar, vem se tornando uma das maiores refer\u00eancias no mundo da lideran\u00e7a quando se trata de superar a expectativa de seus clientes. De maneira criativa e ousada, sua lideran\u00e7a est\u00e1 sempre atenta a cada detalhe da companhia e sua rela\u00e7\u00e3o com todos os seus clientes, colaboradores e investidores. Um exemplo disso \u00e9 que a Disney n\u00e3o tem funcion\u00e1rios, e sim cast members: todos s\u00e3o mais que colaboradores, s\u00e3o membros do elenco e fazem parte do show. Ter essa clareza do seu papel o tempo todo e estar comprometido em encantar os clientes cria mais valor e significado para a empresa e a equipe. A Disney \u00e9 a prova de que uma lideran\u00e7a que sabe o que faz e uma cultura forte, \u00e0 qual todo o seu cast aderiu, s\u00e3o o grande diferencial de uma das companhias mais admiradas e respeitadas em todo o mundo. Dan Cockerell come\u00e7ou sua jornada na Disney como funcion\u00e1rio do estacionamento de um parque e, depois de 19 cargos diferentes, chegou \u00e0 vice-presid\u00eancia do maior parque tem\u00e1tico do planeta: o Magic Kingdom. Em Os segredos da Disney para encantar e fidelizar seus clientes Dan compartilha valiosas li\u00e7\u00f5es de vida e de lideran\u00e7a que v\u00e3o ajud\u00e1-lo a se desenvolver na sua carreira e no seu neg\u00f3cio. Com exemplos pr\u00e1ticos, emocionantes e hist\u00f3rias ver\u00eddicas, voc\u00ea aprender\u00e1 como se autoliderar, conduzir equipes comprometidas, desenvolver processos criativos, elaborar solu\u00e7\u00f5es consistentes e preparar l\u00edderes capazes de n\u00e3o apenas manter uma empresa funcionando, mas de pensar estrategicamente e de construir um legado. Prepare-se para essa jornada, abra bem seus olhos e descubra o que acontece nos bastidores da Disney.\u00bb
La editorial<\/p>\n

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Sao Paulo, Portugu\u00e9s, Buzz, Dan Cockerell<\/p>\n","protected":false},"featured_media":8524,"template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"product_brand":[],"product_cat":[31,54,47],"product_tag":[],"class_list":["post-8523","product","type-product","status-publish","has-post-thumbnail","product_cat-libros","product_cat-tema-animacion-y-anime","product_cat-tema-cine-y-comics","first","instock","shipping-taxable","product-type-simple"],"yoast_head":"\nOs segredos da Disney para encantar e fidelizar seus clientes<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.historieta.es\/?product=os-segredos-da-disney-para-encantar-e-fidelizar-seus-clientes\" \/>\n<meta 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